Shipping policy

DELIVERY

1. DELIVERY TIMES

Orders placed before 16:30pm will be shipped the same day you ordered and delivered within 1 to 3 business days (by PostNL) in The Netherlands. This also applies to orders placed on Saturday and Sunday.
If one of your ordered items is not in stock at the time of processing your order, they may be sent separately so you get them as soon as possible. You will not be charged for the delivery of the remaining package.

 

2. DELIVERY METHODS

DELIVERY BY POSTNL FROM € 3,95 PER ORDER
By default, PostNL delivers on Monday to Saturday. You will receive an email as soon as the order has been shipped. You can track your package with the tracking code which you have received by email. If you are not at home the first time your order is delivered, PostNL will offer your package again on the next day. After the second attempt, PostNL will bring your package to the nearest post office. Your package will stay here for 3 weeks, after which it will be sent back to the sender. For more information see: www.postnl.nl

PICK-UP AT JOZ STORE AMSTERDAM – FREE
You can pick up your order at our boutique 7 days a week:
JOZ AMSTERDAM
HUIDENSTRAAT 26
1016GG AMSTERDAM

Monday 12 am – 18 pm
Tuesday, Wednesday, Thursday 10 am – 18 pm
Friday, Saturday 10 am – 18 pm
Sunday 12 am – 17 pm

As soon as your order is ready to be picked up, you’ll receive an email. Please check your spam if you did not receive any mail. Your package will be kept in our boutique for 14 days. If you haven’t picked up your order after this period, we will contact you via email or telephone.

 

3. DELIVERY COSTS

We strive toward a worldwide delivery of the products that are purchased through our webshop. See below an overview of the minimum postage costs. The total costs will also be clear at the checkout:

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Country Delivery costs (PostNL)
The Netherlands FREE order > €50,- otherwise €3,95
Belgium FREE order > €50,- otherwise €8,95
Germany FREE order > €50,- otherwise €8,95
Great Britain (excl. Gibraltar and Channel Islands) €13,95
Denmark (excl. Greenland and Faroe Islands) €18,95
France (excl. Andorra) €17,95
Luxemburg €13,95
Austria €18,95
Italy €18,95
Spain (excl. Canary Islands) €21,95
Portugal €22,95
Sweden €21,95
Finland 23,95
Norway €24,95
Switzerland €24,95
Other countries €34,95

CUSTOM DUTIES AND TAXES OUTSIDE THE EUROPEAN UNION

International shipments, outside the European Union, may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the receiver.

All prices of items that are being sold on JOZamsterdam.nl are VAT included.